Hilton Niseko Village

I had a wonderful experience staying at the hotel, and I must say that the staff really made it special. In particular, the staff at The Melt Restaurant were exceptional in their service and attentiveness. They made sure that every meal was delicious and satisfying. Additionally, the housekeeping staff did a fantastic job keeping the room clean and tidy throughout my stay. Overall, I am impressed with the level of service and care provided by the hotel staff. You won't believe the breathtaking view of Mount Yotei that awaits you! It's truly amazing and awe-inspiring. With its snow-capped peak and majestic grandeur, it's a sight that will leave you speechless.

I absolutely loved the room and the breathtaking view it offered. The onsen experience was delightful, complemented by excellent service. The ski valet staff were exceptionally helpful, as were the waiting staff and the team at the front desk café—top-notch service all around. I signed up for Hilton Honors specifically for this trip, but unfortunately, I couldn’t earn points. It would be great if Hilton provided clearer guidance for new members on how to maximise the benefits of the programme. Despite this, my family and I had a fantastic time and truly enjoyed our stay.

We had such a great stay at Hilton Niseko resort during our trip to Japan and China. The Chinese staff and Sri Lankan guy (sorry I forgot your names) at the reception were very helpful and attentive. My wife and my sons were very fun with the activities they provided at the resort especially snow rafting ❄️

Breakfast at 3rd floor(community) was terrible in our view(very asian...), but once upgraded to the 2nd floor it was magnificent! This was due to high influx of Western food options. I am sure asian breakfast lovers appreciates 2nd floor, but we didn't. Overall location is probably the best one available with proximity to the gondola. Perfectly situated.

Stayed 2 days, location was superb. Staff was nice and accommodating but food part was big let down. Chef needs to re look into IRD menu. First day dinner buffet was average son got sick on the day 1 I don’t blame food from the buffet we travel this might happen but seeing the same chicken soup noodles for 2 days breakfast makes me to think food not been freshly prepared is chef are checking the rotation of menu. Service was friendly. Poor choice of fruits, chefs do prepare nice omelet but poor choice of ingredients!